If you’re a business owner, chances are you’ve either been accused of being the bottleneck or you’ve recognized it in yourself. It’s tough when you’re the one who started the business and it was basically you doing everything at the start. As you grow and add more people to your team, it can be difficult to let things go and entrust your team to get things done. Especially to do things the way you’d do them. So what’s a business owner to do?
One of the most common frustrations we hear from small business owners is that they feel like they are tied to their business. Like they can’t leave for short or long periods of time without significant angst or stress as they wonder how things are going. So how do some business owners manage to be away from their business yet still have a good sense for what is going on while others are afraid to leave their business? Would you believe that much of it comes down to a few simple reports?
Do you ever feel overwhelmed as a small business owner? Like you have to do everything yourself, especially if you want it done right? But at the same time you’re not an expert in every aspect of your business, even though most folks expect you to have all the answers. So what’s a lonely business owner supposed to do?
One of the toughest decisions for many business owners is deciding when it’s time to get rid of someone. That “someone” could be an employee, contractor, customer, or even a vendor. One of the things we love most about small business is that it allows for a heart whereas big business usually comes down to a number.
Today we were joined on the show by business owner and former MVP business coaching client Terry Walkerly. Terry is the owner of Filta Environmental NEO, a leading provider of cooking oil micro filtration services to restaurants and other food establishments. Over his career Terry has owned several business including ones he’s both started as well as purchased. Although he barely made it through high school, Terry describes himself as a lifelong learner who has read just about every business book out there. Combining that with the school of hard knocks and Terry has a lot of wisdom and insights to share.
So you’re all excited because that new employee you’ve been searching for has finally accepted your offer. Now all you need to do is finish up the paperwork and complete a background check and they will be on the job before the end of the month! And then the background check comes back with a black mark. What should you do?
Communication is always a challenge, whether in business or in life. We often meet business owners who lament about the challenges of trying to get their team on the same page. It might sound something like, “How do I make sure everyone knows what is going on?” Or “Why isn’t everyone rowing in the same direction?”
We’ve heard from a lot of business owners over the years who are looking for a checklist to run their businesses. It’s often described as something like “do these 17 things in this order and you’re guaranteed to have success.” So is getting all these systems and procedures and SOPs in place really the answer for your business? Or should you focus on attracting and retaining the best people to be part of your Organization?